NB Pet Care is focused on the wellbeing, security, and prosperity of our pet guardians, colleagues, and networks. On 01/07/2022, each of our representatives began telecommuting to ensure the wellbeing of our colleagues and to assist with levelling everything out.
There have been no progressions to our hours or administration, and we are working tenaciously to ensure the right measures are set up to determine your record and guarantee demands on time. We value your understanding as we are encountering a higher call volume and longer than typical hold times. Practically all record the board can be accomplished online whenever, including documenting a case.
You can likewise check our Frequently Asked Questions segment for help in tracking down a prompt response to our most ordinarily gotten clarification on some pressing issues. In the event that you can't track down your response, kindly complete the structure beneath and we'll answer rapidly to give help.
What information do we collect from you?
When you register as a user of NBPS, we collect your name, email address and zip or postal code. If you register your pet, we may collect information about your pet including its name, age, breed, gender, activities, etc.
In order to maximize the value of the website to its users we collect aggregate information about visits to the site (such as which pages are visited) and we collect information about visitors’ computers (such as browser type, browser language, and IP address). This information is never shared with anyone, period.
How do we use the information we collect from you?
We will never sell, rent, barter or otherwise share your name, email address or other personal identifying information to any outside party.
We may use information in the following ways:
For the purposes for which you specifically provided the information including, for example, to enable us to process, validate and verify subscriptions.
To send you e-mail notifications about our new or existing products and services, special offers, or to otherwise contact you.
To enhance existing features or develop new features, products and services.
To provide advertisers and other third parties with aggregate information about our user base and usage patterns.
To allow us to personalize the content and advertising that you and others see based on personal characteristics or preferences.
We will use information you enter about your pet only to display it on the web site. It will never be sold, rented, bartered or otherwise shared to any outside party. Since the website is accessible by anyone with an internet connection and a web browser, any information, pictures and videos you post can be copied by any other internet user. Although we discourage abusive copying, the opportunity for it is an inherent part of the internet. You should never give us information, pictures or videos that you do not now or ever want someone else to have access to.
You acknowledge and agree that NBPS may disclose your personal information and the contents of your account if required to do so by law or in a good faith belief that such disclosure is reasonably necessary to comply with legal process, such as a search warrant, subpoena, statute, or court order, or to protect the rights and property of NBPS, its affiliates or the public.
Removal of your information
You may at anytime edit any information or remove your dog and personal accounts entirely. We require only that you provide and maintain a valid and current email address while you have an account so we may contact you.
NBPS contains links to other web sites. These other sites maintain their own policies regarding cookies and the collection and use of personal information.
We use industry standard security measures to protect your information so that it is not made available to unauthorized parties.
We take every precaution to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Whenever we collect sensitive information (such as credit card data) that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the webpage. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job ( for example, billng or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
- Credit / Debit Cards
- Offline Payments